At SkyMyWay, we strive to provide you with the best experience possible. We understand that sometimes things don’t go as planned, and we want to ensure that you feel confident in your decision to subscribe to our service.
Refund Eligibility
If you are not satisfied with your subscription or if you have any concerns, we offer a 30-day refund policy from the date of your purchase. If you request a refund within this period, you will receive a full refund for your subscription.
To qualify for a refund, the following conditions apply:
- The refund request must be made within 30 days from the date of your initial subscription.
- Refunds are only available for payments made via Stripe.
How to Request a Refund
To request a refund, please contact our customer support team at contact@skymyway.com with the following details:
- Your full name
- The email address associated with your subscription
- The date of your subscription purchase
Once your request is received, we will review it and process your refund as quickly as possible.
Refund Process
Refunds are processed via the same payment method used during the purchase. Please allow up to 7 business days for the refund to be reflected in your account, depending on your payment provider’s processing times.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- If more than 30 days have passed since your subscription purchase.
- If your subscription has already been canceled or refunded previously.
- If there is a history of multiple refund requests.
We are here to assist you and want to ensure that your experience with SkyMyWay is positive. If you have any questions or concerns about our refund policy, please don’t hesitate to reach out to our support team.
Thank you for choosing SkyMyWay. We look forward to helping you find the best flight deals for your travels!